Sunday, February 12, 2012

AC: "Healthy Living"


Matt:  don't u know it's airline policy to have at least 1 crying baby on every flight. they pay the mothers
lynnie : air transat must be losing a ton of money they have like 8 crying babies on every flight
Matt: aha, it's all part of their customer experience, it's a worthy expenditure for them just like how they pay for the flights to not line up with their connecting flights, like, ever
lynnie : who doesnt LOVE extremely long layovers
Matt: exactly. customer service
lynnie: just enough time to fall asleep on the bench, not enough to leave the airport
Matt: or like they're doing u a favor by making u land in terminal 1 at O'Hara and have to get to terminal 3 in 10 min good exercise for you, part of Air Canada's "healthy living" plan

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